GJ99 Official Privacy Document

Privacy Policy GJ99
Your Data Is Fully Protected

GJ99 is committed to protecting the privacy and personal data of every Malaysian member. This Privacy Policy clearly sets out what data we collect, how we use it, and your rights as a data subject — in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: 1 January 2026 Version 3.1 PDPA 2010 Compliant
GJ99's Commitment

Why Is Your Privacy Safe at GJ99?

Six core principles that guide how GJ99 handles your personal data every day.

256-bit SSL Encryption

All data transmitted between your device and GJ99 servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks. No third party can intercept your information while it is in transit.

Restricted Data Access

Your personal data at GJ99 is accessible only to staff with a legitimate operational need. We apply role-based access controls (RBAC), and all access to sensitive databases is logged and continuously monitored.

Minimum Data Collection

GJ99 only collects data that is strictly necessary to provide our services to you. We do not collect excessive or irrelevant data beyond what is required for your betting experience on the GJ99 platform.

No Sale of Data to Third Parties

GJ99 has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are merely its responsible custodians.

PDPA 2010 Compliance

GJ99's Privacy Policy is drafted and reviewed regularly to ensure full compliance with Malaysia's Personal Data Protection Act 2010. We take this legal obligation seriously.

Full Data Subject Rights

As a GJ99 member, you have the full right to access, correct, delete, or port your personal data. Submit a request to GJ99's privacy team and we will process it within 14 business days.

1. Introduction

This Privacy Policy is published by GJ99 ("GJ99", "us", "our platform") and applies to all users ("Member", "you") who register, access, or use any services provided under the GJ99 brand — including Malaysian Super League and EPL Sports Betting, Live Casino, lottery, badminton, cricket, and e-sports.

This policy clearly sets out how GJ99 collects, uses, stores, discloses, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations.

By registering a GJ99 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This GJ99 Privacy Policy is to be read together with GJ99 Terms & Conditions. Together, these two documents form the complete agreement between you and GJ99 regarding your use of our platform.

2. Personal Data We Collect

GJ99 collects various categories of personal data depending on how you interact with our platform. We only collect data that is strictly necessary for the stated purposes.

Data Category Example Information Requirements
Identity Full name, MyKad number, date of birth, gender Mandatory
Contact Phone number, email address Mandatory
Finance Bank account number, e-wallet owner name, RM transaction records Required for deposits/withdrawals
Betting Betting history, total stakes, wins and losses Automatic
Technical IP address, device type, web browser, operating system Automatic
Communications Support chat logs, emails, and complaint feedback Upon interaction

GJ99 does not collect sensitive data such as our members' medical information, religious beliefs, or sexual orientation under any circumstances.

3. How We Collect Your Data

Your personal data is collected through the following channels:

You (Member)
Registration Form
GJ99 Servers
Encrypted & Secured
3.1 Directly from You
  • GJ99 account registration form — name, IC number, email, phone number
  • KYC identity verification — supporting documents such as a copy of your MyKad
  • Payment method details provided during your first deposit via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u / CIMB Clicks)
  • Communications with the GJ99 support team via live chat or email
3.2 Automatically
  • Platform usage data including pages visited, session duration, and in-app actions
  • Device and technical information collected via cookies and similar tracking technologies
  • Automatically generated transaction logs for every deposit, withdrawal, and wager
  • State-level geolocation data (not precise GPS) for security and compliance purposes
3.3 From Third Parties
  • Malaysian payment service providers that process your MYR deposit and withdrawal transactions
  • Identity verification agencies for KYC and anti-money laundering (AML) purposes
  • Platform analytics providers that help GJ99 understand aggregated, anonymised usage patterns

4. Purposes for Using Personal Data

GJ99 uses your personal data solely for legitimate, stated purposes. We will not process your data for any other purpose without first obtaining your consent.

  • Account management — for GJ99 account registration, verification, login, and account security
  • Service provision — allowing you to place Sports Betting, play Live Casino, purchase lottery tickets, and access all GJ99 products
  • Financial processing — to verify and process your MYR deposits and winning withdrawals
  • Security & fraud prevention — detecting suspicious activity, preventing identity fraud, and maintaining the integrity of the GJ99 platform
  • Legal compliance — to fulfil our obligations under PDPA 2010, anti-money laundering regulations, and other applicable regulatory requirements
  • Customer support — to resolve queries, complaints, and technical issues you raise with the GJ99 team
  • Service communications — to send important notifications relating to your account, transactions, and GJ99 policy updates
  • Product improvement — analysing aggregated (anonymised) usage patterns to improve the quality of the GJ99 platform
  • Marketing communications — sending you relevant GJ99 promotional offers and bonuses (you may opt out at any time)

GJ99 does not use your personal data to make automated decisions that materially affect you without meaningful human involvement in the process.

5. Disclosure to Third Parties

GJ99 does not sell, rent or trade our members' personal data to any third party for marketing or commercial gain. However, we may share your personal data in the following limited circumstances:

5.1 Trusted Service Providers

GJ99 works with carefully selected third-party service providers to support our platform operations. These include:

  • Malaysian payment processors — Touch 'n Go, DuitNow, FPX, GrabPay, Boost, and ShopeePay — to process your MYR transactions
  • KYC and identity verification service providers
  • Cloud hosting and cybersecurity companies supporting GJ99's technical infrastructure
  • Analytics service providers that process aggregated, anonymised data only

All service providers are bound by strict data processing agreements and are not permitted to use your data for any purpose beyond what GJ99 has specified.

5.2 Legal Requirements

GJ99 may disclose your personal data to Malaysian authorities where required by law, court order, or a legitimate official investigation. In such cases, GJ99 will notify you as soon as reasonably practicable, unless prohibited from doing so by the relevant authority.

6. Data Storage & Retention

GJ99 stores your personal data on secure servers protected by multiple layers of physical and digital security controls. All data is encrypted both at rest and in transit.

6.1 Retention Period
  • Active account data — Retained for as long as your GJ99 account remains active
  • Account data closed — Retained for 7 years after account closure for legal compliance and audit purposes
  • Financial transaction records — Retained for 7 years in accordance with Malaysian financial regulatory requirements
  • Support communication logs — Retained for 2 years from the date of last interaction
  • Technical data and system logs — Retained for 12 months
6.2 Data Security

Security measures implemented by GJ99 to protect your data include 256-bit SSL encryption, role-based access controls, two-factor authentication for internal systems, continuous security threat monitoring, periodic penetration testing by independent security experts, and a comprehensive incident response plan.

7. Cookies & Tracking Technologies

GJ99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the GJ99 website.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some areas of the GJ99 platform.

8. Financial Data & Payments

GJ99 takes an exceptionally cautious approach to handling members' financial data, given its highly sensitive nature.

  • GJ99 does not store full credit or debit card numbers on our servers. Card data is processed directly by PCI-DSS certified payment processors
  • E-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay) linked to your GJ99 account are stored in encrypted format
  • Malaysian bank account numbers registered for withdrawals are stored with encryption and displayed only in masked form within the user interface
  • Complete records of all MYR deposit and withdrawal transactions are retained for audit, tax compliance, and user protection purposes
  • Suspicious financial activity reports are submitted to the relevant authorities in accordance with Malaysia's anti-money laundering obligations

9. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by GJ99:

Right of Access

Requesting a copy of your personal data held by GJ99.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Requesting data deletion when there is no longer a legitimate basis for retaining it.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

Right to Restrict

Limiting how GJ99 processes your data in certain circumstances.

To submit any request relating to the rights above, please contact GJ99's Data Protection Officer by email at privacy@gj99.biz. GJ99 will process your request within 14 working days. In complex cases, this period may be extended by up to 30 business days, with prior notice to you.

10. Amendments to the Privacy Policy

GJ99 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments. Whenever a material amendment is made, GJ99 will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying a prominent notice on the GJ99 homepage for a minimum of 14 days
  • Sending email notifications to all registered GJ99 members for significant amendments

Your continued use of the GJ99 platform after any Privacy Policy amendment takes effect will be considered acceptance of the updated version. If you do not agree with the changes, please stop using GJ99 and contact support to close your account.

11. Contact the GJ99 Privacy Team

If you have any questions, concerns, or complaints regarding GJ99's Privacy Policy or how we handle your personal data, please contact GJ99's Data Protection Officer (DPO) through the following channels:

Privacy Email
privacy@gj99.biz
Live Chat Support
24 hours, 7 days a week
Response Time
14 working days
Jurisdiction
Malaysia (PDPA 2010)

If you are dissatisfied with how GJ99 has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia or the relevant regulatory authority in Malaysia.

Your Privacy is Protected

Your Data Is Safe – Play with Confidence at GJ99

GJ99 puts your data security and privacy first. Backed by SSL encryption, PDPA compliance, and a transparent privacy policy, you can enjoy Sports Betting, Live Casino, and lottery games with complete peace of mind.

PDPA 2010 Compliant 256-bit SSL No Data Selling 18+ Only
Bahasa Melayu